Contact us
We’re here to help with any questions about your order, product compatibility, or technical support for our mice, keyboards, and headphones. Our team typically responds within 24 hours on business days.
Customer Support
For order inquiries, product assistance, or warranty-related questions, please email us at:
When contacting us, please include your order number (if applicable) and a brief description of your issue. This helps us resolve your request faster.
Business & Partnership Inquiries
For wholesale, distribution, or media-related requests, use the same email address and mention the purpose in the subject line. We’ll route your message to the appropriate department.
Corporate Office
GealWhisper
Unit 12, Innovation Business Park
42 Progress Way
London, E1 6BT
United Kingdom
We do not operate a walk-in customer service center at this address. Please direct all product-related communication to the email above.
Response Times
- General inquiries: within 24 hours
- Warranty claims: within 48 hours
- Technical support: within 24 hours
We value your time and feedback. Every message is read by a real support specialist, and we aim to provide clear, practical solutions on the first reply.